Frequently Asked Questions

Find answers to frequently asked questions here or contact us if you don't see your question answered.

Toll Free: 1.844.484.2301
Direct: 205.484.2301

We are open Monday - Friday from 8:00am - 5:00pm CST, excluding holidays.

Cases are submitted digitally through our Customer Portal, Send/Review Case. Case information can be submitted in advance of shipping case contents, but an online Rx form will need to be included with the package for case tracking purposes.

  1. Your case reference number
  2. Upper and lower diagnostic models (if sending to Vulcan for scan and design)
  3. Digital impression (if sending to Vulcan for digital design)
  4. CAD models (if outsourcing milling services to Vulcan)

Vulcan Custom Dental uses Titanium Alloys Ti6Al4V and Ti6Al4V ELI in its products. These materials offer superior strength, ease of restorative handling and has well-documented biocompatibility.

BioHorizons® and Zimmer® implant systems. See Dental Implant Compatibility Reference Chart for more details. Check back often as more dental implant systems are coming soon.

Vulcan provides a full portfolio of digital dentistry services to labs and clinicians. This includes model scanning, prosthetic design and CAD/CAM manufacturing. In addition, Vulcan enables your lab or practice to complete much of the production process in-house, by providing the resources for in-house scan, design and milling. Learn more about our services.

  • Custom abutment design
  • intra oral scan workflows
  • Quick turn-around time
  • All-online ordering system with real time case tracking
  • All-inclusive pricing without hidden fees or material add-ons